確認詳情
立即確認
## 確認詳情
- 訂單立即確認,如未收到訂單確認資訊,請聯繫客服
如何使用
出示電子憑證
## 憑證類型描述
- Please use Redeem Code that provided in the electronic voucher to make a reservation for the travel date on High Speed Rail official website
- After reservation, please present your Redeem Code, passport and valid short-term entry document at High Speed Rail ticket counter to exchange for the physical tickets
# 兌換期
- 憑證使用期為訂單確認日起89天內,於最後一天隔日23:59到期
## 兌換詳情
- 強烈建議於預計出發時間前30分鐘抵達車站,以便兌換實體通票
# Boarding Date Redemption
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## Taiwan High Speed Rail (THSR)
* Step 1. After completing the payment, you will receive a Redeem Code in WWPKG voucher and valid for 90 days from the payment date. You must first visit the High Speed Rail ticket counter or [Taiwan High Speed Rail officail website] to redeem the travel date. You can reserve for up to 29 days in advance.
* Step 2. Select “Manage"
* Step 3. Enter Redeem Code and Passport Number” (People who purchase multiple tickets will receive more than 1 code. Please fill in the first code with participant 1 passport number. If the system shows not match, please try another combination)
* Step 4. Click "Reserve" to select your departure date
* Step 5. Please present the Redeem Code, passport, and valid short-term entry document at High Speed Rail ticket counter on the reserved departure date to collect your rail pass
* Step 6. Station staff will inspect your passport and rail pass for you to enter and ride on the free-seating train for that day at the manned gates (If you wish to reserve seats, please refer to the seat reservation process below.)
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* **Please note that the travel date cannot be the payment date. The travel dates can be designated within 29 days starting on the day of redemption. Station staff might reject you if you haven't made a reservation.**
* **Please note that when exchanging or collecting tickets at the station ticket counter, you must present the Redeem Code, passport, and valid short-term entry document. Station staff might reject you if there are discrepancies in passenger information during on-site ticket redemption.**
* **Please note that if you wish to cancel or modify your reservation, please log in to the Taiwan High Speed Rail official website and check "My Order Information" for deadlines details**
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## Taiwan Railways
* Step 1. If you purchase 5-day pass, you must visit the Taiwan Railways train station (Songshan station, Taipei station, Taoyuan station, Taichung station, Tainan station, and Kaohsiung station) and present your Pass, passport, and short-term entry documentand to collect your Taiwan Railways Joint Pass first
* Step 2. Station staff will inspect your passport and Joint Pass for you to enter at the manned gates
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* **Applicable trains: 5-Day Standard Joint Pass can take Chu-Kuang Express and Fu-Hsing Semi Express; 5-Day Premium Joint Pass can take Chu-Kuang, Fu-Hsing Semi Express, Tze-Chiang Limited Express, and Taroko Express, Puyuma Express and EMU3000 series(business car excluded) are consist of reserved cars only, please reserve a seat before boarding** (Please refer to the seat reservation process below.)
* **Not applicable trains: Tourist trains, cruise-style trains, EMU3000 series(business car), and other trains designated by Taiwan Railways**
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# Seat Reservation
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## Taiwan High Speed Rail (THSR)
* Step 1. You can visit the High Speed Rail ticket counter or [Taiwan High Speed Rail officail website] to reserve the travel date, time and seat in 90 days from the payment date. You can reserve for up to 28 days in advance and seat will be automatically assigned by system.
* Step 2. Select “Manage"
* Step 3. Enter Redeem Code and Passport Number”
* Step 4. Click "Reserve" to select your departure date, time
* Step 5. Please go to the ticket counter at any High Speed Rail station, present the Redeem Code, passport, and valid short-term entry document at least 30 minutes before the designated time on the reserved date, and collect your rail pass along with the ticket for the designated train.
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## Taiwan Railways
* Step 1. Online reservations for Taiwan Railways are not available. If you need a reserved seat, please make a reservation at Taiwan Railways ticket counters